Student Consumer Action Network

Don't Get Ripped Off

After Wall Street practices brought down the entire U.S. and parts of the world economies, Congress finally stepped up in July 2010 and created the CALPIRG Students-backed Consumer Financial Protection Bureau (CFPB), a new agency that will act as a counterbalance to the banks and ensure that the credit cards, mortgages, and student loans that consumers use are safe and easy to understand. When you have a complaint about a bank or credit card company, you can call on the new CFPB.

Our economy needs to be fair to consumers in order to function. While a company may make a short-term profit from ripping off consumers or putting an unsafe product on the market, it's not good for anyone in the long term. 

Our consumer program works to protect consumers by:

  • Alerting the publice to hidden dangers, scams, and unsafe products
  • Educating consumers about the choices available by conducting price surveys of various products and services available to students in an effort to allow them to the make the best choices for themselves.
  • Educating consumers about their rights in the marketplace by producing consumer guides to help people navigate the marketplace.
  • Advocating for change by working to build the support it takes to pass consumer protection legislation in our states and in D.C.

As students, we're particularly vulnerable to some specific consumer issues:

Issue updates

Report | CALPIRG | Consumer Protection

Growing Up Toxic: Chemical Exposures and Increases in Developmental Disease

A growing body of scientific evidence shows that the widespread use of chemicals in our society harms our health and the health of our children. The incidence of many serious health problems – including premature birth, learning disabilities, behavioral disorders, asthma and allergies, early puberty, obesity, diabetes, reduced fertility, and some types of cancer – shows links with exposure to chemicals that can interfere with the process of growth and development.

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Report | Arizona PIRG | Consumer Protection

Big Banks Bigger Fees: A National Survey of Bank Fees and Fee Disclosure Policies

A survey of more than 350 bank branches reveals that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. The report also includes a shopping guide, which will compare banking options, direct consumers to free and low-cost checking choices, and provide a list of fees that consumers should look out for when picking a bank.

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Report | Arizona PIRG | Consumer Protection

Toward Common Ground 2011

2011-09-15 As the Congressional “Super Committee” begins its search for $1.5 trillion in deficit reduction, a new study released today by the California Public Interest Research Group (CALPIRG) and the National Taxpayers Union (NTU) provides the panel with a great place to start: more than $1 trillion of spending cuts with appeal from across the political spectrum.

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Report | Arizona PIRG | Consumer Protection

Trouble in Toyland: The 26th Annual Survey of Toy Safety

The 2011 Trouble in Toyland report is our 26th annual survey of toy safety. In this report, we provide safety guidelines for consumers when purchasing toys for young children and provide examples of toys currently on store shelves that may pose potential safety hazards.

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Blog Post | Consumer Protection

Trouble in Toyland: 26th Annual Toy Safety Report

Survey Finds Toxic or Dangerous Toys on Store Shelves

We just released the 26th annual Trouble in Toyland report. We've made progress, but there are still some dangerous toys on the shelves.

The report reveals the results of laboratory testing on toys for lead and phthalates, both of which have been proven to have serious adverse health impacts on the development of young children. The survey also found toys that pose either choking or noise hazards.

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